One of the best things about the role is making sure the customer gets the best RentSense experience they can have. I started working at Mobysoft in 2015 as a Customer Success Manager, over the years I have built great relationships with my customers, this helps me to understand how they work as a team and how RentSense can help them. Constant RentSense reviews and officer meetings helps us keep in touch with the ever-moving challenges our customers face. The success of RentSense means new customers join the Mobysoft family constantly and it is great seeing them start the journey and watching them change and benefit from the system. When you hear from our customers on how RentSense is helping reduce the workload and help reduce their arrears is amazing. I have had several jobs before working at Mobysoft including a company that did SAS (software as a service) for the police force - a programme that helped them with large projects, this got me on the CSM ladder. I got married after being together 10 years and moved back to my hometown of Warrington to be closer to our 4 Grandchildren they take up most of my weekends, but I could not think of anything better. Working at Mobysoft is like a big family and no hierarchy, one big team and one goal of Customer Success

One of the best aspects of my role is the opportunity to work alongside so many passionate people who are helping customers succeed. We are always looking to evolve and create new content for customers and prospects – every day is different. For me, the best things about working here are the people, the culture, the product and our customers. Everyone’s approachable and has time to support one another. The product is unique and delivers real measurable value to our customers – our customers are always our biggest supporters, advocating our software and services to their peers. Living in Manchester I have access to the tram so the commute is easy because of our great location. Outside of work, I enjoy spending time with family, camping, climbing, running, going to gigs and listening to music.

The best thing for me about working for Mobysoft is getting to meet new organisations and helping solve some of their pressing challenges. I feel part of a family here and one that shares the same goals and wants to do the best for its customers and the business. My role is extremely varied: I can be involved in Customer proposals with tailored ROI specific to their own organization to running “Discovery Day” sessions where you spend the whole day on site with a customer to understand their processes and risk areas. Outside of work I enjoy spending time with friends and family and going to the gym.

The best thing about my role is the challenging work I do and leading the systems team. I focus most of my time on cloud infrastructure, implementation of customers and their various specifications. Having worked based in Manchester for 7 years at Mobysoft, this year I relocated to Birmingham to be with my family. The introduction of flexible working has transformed the way we work together and improved everyone's work life balance and means I can walk my dog Charlie each day. Outside work I’m a fan of formula one, football and gaming.