Regional Director (London) : Account Management
Exciting opportunity for an Account Director with responsibility for driving revenue growth, retention and regional performance within an assigned region (London).
Job Title: Regional Director (RD)
Position Overview:
As a Regional Director (RD) at Mobysoft, you will take full responsibility for driving revenue growth, retention, and regional performance within your assigned region. You will work collaboratively with teams across the business and within your region, ensuring that our solutions deliver measurable value to clients in the social housing sector.
This role requires a highly strategic thinker and a creative problem-solver who can both drive performance and build deep, trusted relationships with clients. You will become a trusted advisor to your accounts, while ensuring our product offerings are fully aligned with their long-term needs and goals.
As a Regional Director, you are accountable for the overall revenue and performance of your region, demonstrating a high degree of ownership and accountability. You will be expected to manage and nurture key accounts, lead strategic planning, and contribute to a high-performing collaborative team.
Key Responsibilities:
Ownership of Regional Performance:
Take full ownership of driving revenue growth, retention, and overall performance within your assigned region.
While accountability is shared across teams within the region (CSMs, IMDs, Sales, etc.), the RD will play a leadership role in ensuring regional success through collaborative efforts and effective alignment.
Create and execute regional strategic plans that align with both Mobysoft’s and the client’s business objectives.
Client Relationship Management:
Build and maintain strong, long-lasting relationships with senior stakeholders, positioning yourself as a trusted advisor.
Collaborate with cross-functional teams (CSMs, IMDs, Sales, etc.) to ensure seamless service delivery and client success.
Proactively manage churn risk and maximise renewal opportunities.
Strategic Planning & Value Proposition:
Develop and implement a comprehensive strategic account plan for each client, focusing on ROI, long-term value creation and mutual success.
Work closely with internal teams to ensure that our solutions continue to meet the evolving needs of the client, while identifying opportunities for upsell and cross-sell.
Revenue Responsibility:
Be directly responsible for hitting revenue targets, managing renewals, and ensuring continuous ARR growth.
Identify and drive new business opportunities within existing accounts to expand the company’s footprint in your region.
Data-Driven Decision Making:
Use data insights to monitor account health, drive retention strategies, and demonstrate the value and ROI of Mobysoft solutions.
Continuously assess client needs and business objectives, positioning our products to align with their strategic goals.
Collaboration & Leadership:
Work collaboratively with internal teams, including Sales, Product, Professional Services and Customer Success, to ensure client satisfaction and alignment on priorities.
Take a leadership role in your region, driving initiatives that foster collaboration within your team and across the business.
Creative Problem Solving & Strategic Thinking:
Approach complex challenges with a strategic mindset and creative problem-solving skills to find innovative solutions that drive client success.
Use your commercial acumen to anticipate challenges and identify growth opportunities.
Skills and Experience:
Proven track record of strategic account management, with significant experience managing complex accounts at the executive level.
Strong commercial acumen with experience driving revenue growth, retention, and client expansion in a fast-paced, results-driven environment.
Excellent communication and negotiation skills, with the ability to influence senior decision-makers and build long-term trusted relationships.
Experience working in SaaS, social housing, or a related industry is preferred
Demonstrated ability to think strategically, with a proactive approach to identifying opportunities and solving problems creatively.
Strong collaboration skills, with experience working cross-functionally to achieve client success.
Data-driven with a proven ability to use insights to deliver results and prove value.
Passion for continuous improvement, contributing to a high-performing, collaborative team.
Why Join Us?
At Mobysoft, we are passionate about creating innovative solutions that make a real impact on the social housing sector. As a Regional Director, you’ll be joining a high-performing, collaborative team that values strategic thinking, creative problem-solving, and ownership. We believe in empowering our teams to take ownership of their regions and drive success while working together towards a shared vision.
If you’re a strategic thinker with a strong commercial focus and a passion for building relationships that deliver real value, we’d love to hear from you. Please email your CV to simone.ryan@mobysoft .com
- Teams
- Commercial
- Locations
- Manchester
- Remote status
- Fully Remote
Manchester
Rewarding Success
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Benefits
Health & Wellbeing
- 25 days annual leave (increasing to 28 after 3 years service)
- Salary sacrifice additional leave scheme
- Annual Specsavers vouchers
- Private healthcare via Bupa
- Life Cover – 4x salary
- Enhanced parental leave and new baby hamper
- Cycle to work scheme
- 24/7 Employee Assistance Programme
- Winter flu jab contribution
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Team Building & Recognition
- New starter welcome meals with your team
- Quarterly employee events including Summer & Christmas party
- Regular team communication updates
- Annual individual training budget
- Quarterly employee recognition awards
- Manager “On the Spot” Rewards Programme
- Milestone birthday cakes
- Generous £3,000 employee referral scheme
- Long service recognition awards
- Company performance-based bonus scheme
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Ambitious growth
Working in a growing business means career progression and opportunities. Professional development is widely supported at Mobysoft and we'll create a development plan just right for you.
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Recognising our talents
We're big on shouting about our team and the great things they do - we have quarterly recognition awards to celebrate our talent and the great things we do for our customers
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Our values
At Mobysoft how we work together is as important as the work we do. Our Values - Human - Customer Centric - Ambition - Team Work - Driven to Succeed
Working at Mobysoft
Technology for Good
Founded in 2003, Mobysoft is a trusted provider of AI data analytics platforms tailored for the social housing sector. Our technology empowers social landlords with a suite of intelligent systems designed to enhance income-collection processes, benefiting residents and organisations alike. Our key solutions include RentSense, RepairSense, Intelligent Automation and Former Tenant Arrears Essentials, each addressing critical aspects of the social housing sector.
Our industry leading RentSense product protects at-risk tenants by supporting social housing providers to proactively manage rent arrears by identifying those cases that require action and enabling housing officers to enact early intervention, ultimately resulting in fewer evictions and more people being supported to manage their tenancies.
RepairSense functions in a similar way, only instead of harnessing the power of data to prevent rent arrears from being accrued, this powerful AI powered platform analyses data relating to repairs jobs, allowing proactive maintenance to be carried out and preventing problematic repeat visits.
These two core products have transformed the social housing sector’s approach to debt prevention, repairs, and damp and mould, driving better outcomes for millions of tenants across the UK. Knowing that we are truly making a difference is the biggest driver for our team and one that runs through the heart of our business.
At Mobysoft, we take a hands-on approach where everybody is involved with no egos. We’re a truly collaborative business and one that values the knowledge and experience of each and every member of the team. It’s our people that have made Mobysoft the success story that it is and continues to be and if you’re someone with drive, passion and who’s always striving to innovate, we’d love for you to be a part of our ongoing journey.
About Mobysoft
Cutting Edge Technology with a Social Purpose
Mobysoft provides software and data driven insights that help social housing providers manage rent arrears and drive efficiencies within repairs and maintenance operations, leading to improved services to tenants.
We offer our customers the latest award winning, cutting edge AI technology in the form of our industry leading RentSense and RepairSense platfoms that not only allows organisations make huge cost savings, but allows them to focus on the job of sustaining tenancies and keeping tenants in homes they can be proud of.
At Mobysoft and you’ll get the opportunity to work with an outstanding team with an award-winning suite of products, work in a challenging and fun environment and develop a rewarding career. More importantly, you’ll help make a difference to the lives of millions of people residing in social housing.
Our ‘Tech for Good’ ethos underpins everything we do here at Mobysoft, meaning that our responsibility transcends profitability. We are committed to initiatives that positively impact communities and the planet in the long run.
Make a career defining decision and join us at Mobysoft.
Regional Director (London) : Account Management
Exciting opportunity for an Account Director with responsibility for driving revenue growth, retention and regional performance within an assigned region (London).
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